Cooperation
CapriStyle Help Centre and Useful Information
We understand that buying branded clothing wholesale from abroad can raise questions, especially if you are doing it for the first time. Our main goal is to make the process as transparent, clear and safe for you as possible.
In this section we have gathered complete information on every stage of working with us, from placing a request to after-sales service. Choose a section below to learn more, or contact our manager for a personal consultation.
How We Work
Here you will find our step-by-step working process. We explain in detail how products are selected, how we carry out multi-stage quality control at our warehouse in Guangzhou, and how you control every stage through photo and video reports.
Go to section →Payment
Everything about payments: available payment methods (Indian rupees, US dollars, USDT, cash), our 100% prepayment terms, minimum order amounts (trial order — from $2,000; subsequent wholesale orders — from $6,000) and how the exchange rate is fixed. We guarantee no hidden fees and no unexpected extra charges.
Go to section →Delivery
A detailed logistics guide: delivery times and costs from China to India — air freight (7–12 days) and sea freight (about 25 days) with door-to-door delivery to any city in India. Learn about our rates, cargo insurance and how we professionally pack clothing (including vacuum packing) for maximum protection and lower volumetric costs.
Go to section →Warranty and Returns
Our firm commitments to you: what counts as a warranty case (defects, wrong items), how to record a claim correctly on receipt (a single continuous video) and, most importantly, how we handle all negotiations with Chinese factories for a quick exchange or refund.
Go to section →Didn’t find the answer to your question?
We value your time and are always ready to help. If your situation is unusual or you need details on a specific order, just message us. Our specialists will get back to you quickly with a detailed answer.
